Contact Us

Anji Yunwei Technology Co., Ltd.
The company operating Nezravo.

Email: service@nezravo.com
Business address: A--213, Building 41, Danian Chuyi Commercial Street, No. 1 Tianhuangping Road, Tianhuangping Town, Anji County, Huzhou, Zhejiang, China.

Product and fit questions

Send the product name or link and the information you need, such as dimensions, sizing, material composition, stretch, fastening or care instructions.

For fit guidance, include the relevant head or wrist measurement. If you have a material sensitivity, ask for available composition information before purchasing.

Order and delivery support

Include your order number and the email address used at checkout so we can locate your purchase.

Product concerns

Describe the issue and provide photographs of the item, label and affected area where available. If a concern appeared after cleaning, tell us which instructions and method were followed.

Changes and cancellations

Email us as soon as possible if you need to amend an address or cancel an order. We will check fulfillment status, but changes cannot be guaranteed once processing or dispatch has begun.

Return requests

Contact us before mailing a return. We will provide the appropriate return address and instructions. The business address above is not an automatic return destination.

Do not email passwords, full payment-card numbers or unnecessary sensitive information.